Terms and Conditions

Terms and Conditions

The website roome-uni.co.uk, and app Roome, are owned and operated by Roome.uni Ltd (Roome) a company registered in England and Wales under company registration number 12673141.

Throughout the website and app, we may call ourselves “we”, “us” and “our” is in reference to Roome.Uni Ltd.


1. Terms of use

Roome reserves the right to change the Terms of Use at any time by posting changes found here. Please review these Terms of Use regularly to make sure that you are aware of any changes made. Any new features or tools which are added to the current website and app shall also be subject to the Terms of Service. Your continued use of Roome after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

Roome.Uni Ltd offers this website and app, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By using our services, you accept these Terms of Use. If you do not accept these Terms of Use, please do not use the site. You must accept these Terms of Use to continue your registration process.

Some sections of these Terms will only apply if:

•  You are using our website or app as a landlord, letting agent or PBSA to list, or manage your property or properties which you own, or have the right to lease to prospective student users.

•  You are using our website or app as a student to rent your room (rooms) or property (properties) on behalf of a landlord to prospective student users.

•  You are using our website or app’s chat feature as a landlord or letting agent to deal, manage and facilitate the signing of contracts via enquiries.

•  You are using our website or app’s chat feature as a student to reply, manage, and facilitate the moving of students into of properties together via enquiries.

We recommend you print or save a copy of these Terms of Use for future reference.

These Terms, and any user agreement between us, are only in The English Language.

Use of Site and App

You can browse through properties on our website and app without being a registered member. Listing your property, room, group, or yourself as well as sending enquiries using our chat feature requires you to register.

Please read our privacy policy carefully on this website to understand how we use your data.


2. General Conditions

2.1 We reserve the right to refuse service to anyone for any reason at any time.

2.2 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website or app through which the service is provided, without express written permission by us.

2.3 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


3. Accuracy, Completeness and Timeliness of Information

3.1 We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

3.2 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


4. Optional Tools

4.1 We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

4.2 You acknowledge and agree that we provide access to such tools “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

4.3 Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

4.4 We may also, in the future, offer new services and/or features through the website or app (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


5. Third Party Links

5.1 Certain content, products and services available via our Service may include materials from third parties.

5.2 Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

5.3 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


6. User Comments, Feedback and other Submissions

6.1 If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

6.2 We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

6.3 You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


7. Posting Guidelines

7.1 We remind you that any listings created by landlords or students is subject to these Terms of Use. By uploading information onto our site or app you promise your listing will comply with the standards set out previously, and you will be liable to us for any breach of that promise.

7.2 All listings will be considered non-confidential and non-proprietary. You retain ownership rights of your content but agree to grant us a licence, free of charge, to use, store, copy, edit, alter, display, and publish said content.

7.3 We will not be liable to any third party for the content or accuracy of any listing created posted by yourself or any other user.

7.4 By publishing a listing, you agree that your ad is accurate, honest, and contains the most up to date information about what you are listing and neither the content nor its publication by us breaches anyone’s right to privacy or confidentiality and does not infringe anyone’s copyright or other intellectual property rights.

7.5 We have the right, at any time, for any reason, to remove any listing you make on our site or app, if it breaches, in our opinion, any of our terms or it has been reported to us.

7.6 The views/opinions held by other users does not represent our views or values.

7.7 By using this website or app you agree that you will not post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise a violation of any law. You agree not to post any copyright material unless the copyright is owned by you.

7.8 Considering the continuous nature of our site it is impossible for us to review messages or confirm the truthfulness of the information posted. We do not actively monitor messages and enquiries and are not responsible for any messages sent. We cannot guarantee the accuracy, truth, completeness, or usefulness of the contents of any enquiry, or message.

7.9 Please ensure that you abide not only by the Terms of Use outlined above, but also respect these postings guidelines:

7.9.1 Contributions must be civil and tasteful. Please do not use offensive language. Be constructive and relevant in your response to postings. We will consider removing any posts that other users may find offensive or that we receive complaints about.

7.9.2 We will not allow racism, sexism, homophobia or other objectionable material in postings.

7.9.3 If you wish to advertise on the Message Board please follow the on-line procedure for doing so. At present no charge is made.

7.9.4 We reserve the right to remove, or disable access to, any posts that may put us in legal jeopardy, such as potentially libellous or defamatory postings.

7.9.5 While we realise politics is an important part of local life, we will not allow postings which actively encourage, canvass opinion for, or promote allegiance to any political party.


8. Disclaimer of Warranties; Limitation of Liability

8.1 We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

8.2 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

8.3 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

8.4 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

8.5 In no case shall Roome.Uni LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


9. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


10. Termination

10.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

10.2 These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

10.3 If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


11. Changes to Terms and Conditions

11.1 You can review the most current version of the Terms of Service at any time at this page.

11.2 We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of our website, app, or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


12. Legal Complaints or Objections

12.1. If you have any complaints or objections of a legal nature to material or content (including Submissions) on our site, including if you believe that material or content on our site is defamatory or infringes your intellectual property rights (including copyright or trademark rights), please contact us immediately with a statement by email at support@roome-uni.co.uk


13. Applicable law

13.1. Please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction.


14. Intellectual Property

14.1. The copyright and all other intellectual property rights in this Site (including all database rights, trademarks, service marks, trading names, text, graphics, code, files, links and other materials published on it) belong to us or our licensor(s). All rights are reserved.

14.2. If you are a consumer, you may download material from this Site for the sole purpose of using this Site where we provide an option for you to do so. However, you must not copy, transmit, modify, republish, store (in whole or in part), frame, pass-off or link to any material or information on or downloaded from this Site without our prior written consent.

14.3. If you are a business, you must not copy, transmit, modify, republish, store (in whole or in part), frame, pass-off or link to any material or information on or downloaded from this Site without our prior written consent from our Legal team.


15. Contact us

15.1. To contact us, please email support@roome-uni.co.uk