A Student-Only Housemate
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Safety Commitment

Safety Commitment

At Roome, the safety and security of our users is our top priority. We understand that students are looking for a trustworthy platform where they can connect with potential housemates, search for accommodation, and access essential resources. That’s why we’ve implemented multiple layers of security to ensure a safe and secure experience for every user.

Key Security Measures
We’ve Implemented

To protect our platform from potential threats, we employ both manual and automated penetration testing. These tests simulate real-world attacks on our system, allowing us to identify and address vulnerabilities before they can be exploited. This proactive approach helps us stay ahead of potential security risks, ensuring that our users’ data remains protected.

To maintain the integrity of our student-only platform, we require users to sign up using their secure university email addresses. This not only verifies their student status but also reduces the risk of unauthorized access. By limiting access to verified students, we create a safer environment for all users.

All data transmitted between users and the Roome platform is encrypted using industry-standard encryption protocols. This ensures that sensitive information, such as personal details and communication between users, is protected from interception and unauthorized access.

In addition to penetration testing, we conduct regular security audits of our platform. These audits review our security protocols, software, and infrastructure to ensure that they meet the highest security standards. Any potential weaknesses identified during these audits are promptly addressed to maintain the integrity of our platform.

We encourage users to enable two-factor authentication (2FA) for an added layer of security. By requiring a second form of verification—such as a code sent to their phone—2FA makes it significantly more difficult for unauthorized users to gain access to accounts, even if they have the password.

We believe that user awareness is a critical component of security. That’s why we provide educational resources to help our users recognize and avoid common online threats, such as phishing scams and social engineering attacks. By empowering our users with knowledge, we help them play an active role in protecting their own accounts.

Our security team continuously monitors the platform for suspicious activity and potential threats. In the event of a security incident, we have a rapid response plan in place to mitigate any impact and protect our users’ data.

Implementing a robust reporting system that allows users to flag suspicious activity or behavior can help us quickly identify and address potential security concerns.

Key Security Measures We’ve Implemented