Roome is where students find their place and find their people, to help navigate uni life. These guidelines keep it a space where everyone feels welcome and safe, whether it’s your first week or your final year.
They apply to everyone on roome, not only students, and applicable to everything you share: notice board posts, community spaces, chats, profiles, spare rooms, photos and links. When you join roome you agree to them, alongside our Terms of Use.
The short version: treat people the way you’d want to be treated, and don’t share anything you wouldn’t want your housemates, your uni or your ex to see.
The guidelines
1. Be kind Disagree all you like, but keep it about the idea, not the person. No bullying, harassment, threats, or ganging up on anyone. No hate or discrimination based on race, ethnicity, religion, gender, gender identity, sexuality, disability or where someone’s from.
2. Keep it clean No swearing at people, no sexual or explicit content, no nudity, and nothing violent or graphic. Remember some uni students are under 18 years old.
3. Keep private stuff private Don’t share anyone’s phone number, email, home address, room number, ID or photos without their explicit permission. That includes your own data shared on any public spaces including the community notice board. Use roome private chat’s to swap only the details you’re comfortable to share. We always recommend you use caution when sharing personal data in any digital channel.
4. No money asks, scams or selling Don’t ask people for money, payments, bank details or donations. No investment schemes, crypto, “make money fast” offers, fake giveaways, or rooms and tickets that aren’t real. If something sounds too good to be true, it probably is.
5. No gambling, drugs or weapons No betting or casino links or promotions, and nothing about buying, selling or using drugs or weapons.
6. Share links that are safe and work Links should go where they say they go. No broken links, link shorteners that hide the destination, or sites that are adult, gambling, scam or unsafe.
7. Be yourself Use your real name and a photo of you (or one of our avatars). Don’t pretend to be someone else.
8. Look out for each other If you see something that worries you, report it. If someone seems to be at risk, report it to us and if anyone is in immediate danger call 999.
Where they apply
Notice board posts and polls; These are public, everyone in your community can see these. Keep it useful, friendly and free of personal details (yours or others).
Group chats and spaces; These are both public and invite only. Messages can be seen by people you may not know yet, be welcoming, respectful and on topic.
One-to-one chats, DM’s; These are private, but the same rules apply. You can leave, block or report a user at any time you feel uncomfortable.
Profiles and photos; Your name, photo and bio should never be used to misrepresent yourself or to pretend to be someone else. Any images used should be suitable for anyone to see.
Links and images; Whatever you share is your responsibility, so check it first.
How we keep roome safe
Every notice board post gets a quick check before it goes live. Most are approved in seconds by an automatic check. If something needs a closer look, a member of the roome team reviews it, usually within the same working day.
If your post isn’t approved, we’ll email you to say why. You’re welcome to post again.
When someone breaks these guidelines, what we do depends on how serious it is:
- A reminder: we let you know and point you back to these guidelines
- Removing content: we take down the post, message or photo
- Suspending your account: for serious or repeated breaks. A suspended account can’t be used, and you won’t be able to create a new one with the same email or phone number
Turning down a post, removing content or suspending an account is always decided by a person, never by the automatic check alone. If you think we’ve got it wrong, reply to our email and we’ll take another look.
Report, block and get help
- Report a person or group: Tap the menu in any chat or profile and choose Report. Reports are private, and we never tell anyone who reported them
- Leave or block: You can leave any chat at any time. You don’t owe anyone a reply and you control who can message you by accepting (or not) a request.
- In an emergency: If you think anyone is in immediate danger, call 999
- Need to talk: Your uni’s student support or wellbeing team is there for you, and Samaritans are free to call 24/7 on 116 123
- Questions or appeals: Contact us at info@roome-uni.co.uk
We update these guidelines as roome grows, you will be informed of version changes.
